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Exchange Server underpins email, calendar, and other collaborative functions, so any connectivity issues can disrupt productivity, lead to missed messages, and affect overall efficiency. Testing connectivity helps prevent these disruptions, making it easier to diagnose potential issues before they impact users. Start by confirming your Exchange server set up and then work your way out to other elements in the connection. The automated tools described in this guide should help you Fix Outlook and Office365 Sync Issues get to the root of the problem and get your users back on email.
Replace with the fully qualified domain name of the Exchange server, such as exchange.example.com.We’ll cover tools like the Microsoft Remote Connectivity Analyzer, which tests connections from outside the network.Start by confirming your Exchange server set up and then work your way out to other elements in the connection.That includes companies that use Exchange Online as well as those that run Microsoft Exchange Server on-premises.Exchange uses virtual directories for various services, such as OWA (Outlook Web Access) and Autodiscover.Exchange Server underpins email, calendar, and other collaborative functions, so any connectivity issues can disrupt productivity, lead to missed messages, and affect overall efficiency.
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The results screen tells you whether the test connected successfully and if not, where problems were encountered. You need to click on Expand All in order to see the full text of the detailed results. This information will include recommendations of actions to take if errors were encountered.
Verify DNS Resolution
If Autodiscover isn’t working, Outlook won’t be able to connect to Exchange. O